I have just registered myself on the forum. I wanted to create a ticket. But even after registering myself I am not able to login.
Whenever I try to login login.jsp gives me the following error.
Didn't know where to post so posted it here.
Can anyone help me?
Code: Select all
Cause:
com.atlassian.jira.util.dbc.Assertions$NullArgumentException: user should not be null!
Stack Trace: [hide]
com.atlassian.jira.util.dbc.Assertions$NullArgumentException: user should not be null!
at com.atlassian.jira.util.dbc.Assertions.notNull(Assertions.java:26)
at com.atlassian.jira.security.login.LoginManagerImpl.authorise(LoginManagerImpl.java:135)
at com.atlassian.jira.security.JiraRoleMapper.canLogin(JiraRoleMapper.java:46)
at com.atlassian.seraph.auth.DefaultAuthenticator.isAuthorised(DefaultAuthenticator.java:229)
at com.atlassian.seraph.auth.DefaultAuthenticator.authoriseUserAndEstablishSession(DefaultAuthenticator.java:197)
at com.atlassian.seraph.auth.DefaultAuthenticator.login(DefaultAuthenticator.java:102)
at com.atlassian.crowd.integration.seraph.v22.CrowdAuthenticator.login(CrowdAuthenticator.java:133)
at com.atlassian.seraph.filter.PasswordBasedLoginFilter.runAuthentication(PasswordBasedLoginFilter.java:127)
at com.atlassian.seraph.filter.PasswordBasedLoginFilter.login(PasswordBasedLoginFilter.java:72)
at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:130)
at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:75)
at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346)
at com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463)
at com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:75)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:554)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
at org.apache.coyote.http11.Http11AprProcessor.process(Http11AprProcessor.java:864)
at org.apache.coyote.http11.Http11AprProtocol$Http11ConnectionHandler.process(Http11AprProtocol.java:579)
at org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1665)
at java.lang.Thread.run(Thread.java:662)
Referer URL: http://tracker.phpbb.com/login.jsp
Build Information:
Uptime : N/A
Version : 4.4.4
Build Number : 664
Build Date : Sun Nov 27 00:00:00 GMT 2011
Build Revision : 167664
Atlassian Partner : null
Installation Type : Standalone
Server ID : Contact your Administrator to discover this property value.
Last Upgrade : 03/Feb/12 12:28 PM (v4.2.4-b591#591)
Server Information:
Application Server: Apache Tomcat/6.0.32
Servlet Version: 2.5
File Paths:
Contact your System Administrator to discover file path information.
Memory Information:
Total Memory: 2730 MB
Free Memory: 2012 MB
Used Memory: 718 MB
Total PermGen Memory: 256 MB
Free PermGen Memory: 100 MB
Used PermGen Memory: 155 MB
System Information:
System Date : Monday, 09 Jul 2012
System Time : 05:02:35 +0100
Current Working Directory : Contact your System Administrator to discover this property value.
Java Version : 1.6.0_26
Java Vendor : Sun Microsystems Inc.
JVM Version : 1.0
JVM Vendor : Sun Microsystems Inc.
JVM Implementation Version : 20.1-b02
Java Runtime : Java(TM) SE Runtime Environment
Java VM : Java HotSpot(TM) 64-Bit Server VM
User Name : jira
User Timezone : Europe/London
User Locale : English (United States)
System Encoding : UTF-8
Operating System : Linux 2.6.32-5-amd64
OS Architecture : amd64
Application Server Container :
Database type : mysql
Database JNDI address : mysql jdbc:mysql://db1.phpbb.com/jiraapp?useUnicode=true&characterEncoding=UTF8&sessionVariables=storage_engine=InnoDB
Database URL : Hidden
Database version : 5.0.90-log
Database driver : MySQL-AB JDBC Driver mysql-connector-java-5.1.10 ( Revision: ${svn.Revision} )
External user management : ON
Crowd integration : ON
JVM Input Arguments : Contact your System Administrator to discover this property value.
Language Info:
Installed languages: Catalan (Spain)
Chinese (China)
Chinese (Taiwan)
Czech (Czech Republic)
Danish (Denmark)
Dutch (Belgium)
English (United States)
French (France)
German (Germany)
German (Switzerland)
Hungarian (Hungary)
Italian (Italy)
Japanese (Japan)
Norwegian (Norway)
Polish (Poland)
Portuguese (Brazil)
Russian (Russia)
Slovak (Slovakia)
Spanish (Spain)
Turkish (Turkey)
Default language: English (UK)
Request Information:
- Request URL: http://tracker.phpbb.com/500page.jsp
- Scheme: http
- Server: tracker.phpbb.com
- Port: 80
- URI: /500page.jsp
- Context Path:
- - Servlet Path: /500page.jsp
- - Path Info: null
- - Query String:
Request Attributes
- javax.servlet.forward.request_uri : /login.jsp
- javax.servlet.forward.context_path :
- javax.servlet.forward.servlet_path : /login.jsp
- javax.servlet.forward.path_info : /500page.jsp
- javax.servlet.error.servlet_name : jsp
- com.atlassian.jira.web.filters.JiraFirstFilter_alreadyfiltered : true
- com.atlassian.gzipfilter.GzipFilter_already_filtered : true
- loginfilter.already.filtered : true
- com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
- gzipMimeTypes : text/.*,application/x-javascript,application/javascript,application/xml,application/xhtml\+xml
- javax.servlet.error.request_uri : /login.jsp
- jira.webwork.cleanup : false
- jira.request.start.millis : 1341806554872
- com.atlassian.crowd.integration.http.HttpAuthenticator.REQUEST_SSO_COOKIE_COMMITTED : true
- com.atlassian.jira.web.filters.accesslog.AccessLogRequestInfoexit.called : true
- jira.request.assession.id : gtxeyk
- com.atlassian.gzipfilter.org.tuckey.web.filters.urlrewrite.RuleMatched : true
- com.atlassian.jira.web.filters.JiraPostEncodingFilter_alreadyfiltered : true
- jira.session.max.inactive.interval : 18000
- javax.servlet.error.message :
- jira.session.last.accessed.time : 1341806538918
- webwork.result : Value stack =========== ===========
- jira.request.id : 302x140105x1
- javax.servlet.error.status_code : 500
- javax.servlet.error.exception : com.atlassian.jira.util.dbc.Assertions$NullArgumentException: user should not be null!
- crowd.token_key : Njf59muVLGsfK0fcoXjtug00
Request Logging
0 log statements generated by this request:
Listeners
- Issue Assignment Listener (com.atlassian.jira.event.listeners.history.IssueAssignHistoryListener)
- Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener)
- Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener)
Services
- Backup Service (com.atlassian.jira.service.services.export.ExportService)
- Delay: 1440 minutes
- Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService)
- Delay: 1 minutes
- Service Provider Token Remover (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
- Delay: 480 minutes
- com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
- Delay: 1 minutes
Plugins
- ActiveObjects Plugin - OSGi Bundle 0.17.2.6 - Plugin by Atlassian
- Enabled
- Admin Menu Sections 1.0 - Plugin by Atlassian
- Enabled
- Apache HttpClient OSGi bundle 4.0 - Plugin by Apache Software Foundation
- Enabled
- Apache HttpCore OSGi bundle 4.0 - Plugin by Apache Software Foundation
- Enabled
- Applinks Product Plugin 3.5.6 - Plugin by Atlassian
- Enabled
- build: 10
- Atlassian Embedded Crowd - Administration Plugin 1.3.4 - Plugin by Atlassian
- Enabled
- Atlassian Gadgets OAuth Service Provider Plugin 3.1.12 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Admin Quick Navigation Component 4.4.4 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Admin Summary Component 4.4.4 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Application Properties 4.4.4 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Closure Template Renderer 4.4.4 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Gadgets Plugin 4.4.4 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Look And Feel Logo Upload Plugin 4.4.4 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - OAuth Consumer SPI Plugin 4.4.4 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - OAuth Service Provider SPI Plugin 4.4.4 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Project Config Plugin 4.4.4 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Quick Edit Plugin 1.0.20 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - REST Plugin 4.4.4 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Shared Application Access Layer (SAL) Plugin 4.4.4 - Plugin by Atlassian Software Systems
- Enabled
- Atlassian JIRA - Plugins - View Issue Panels 4.4.4 - Plugin by ${project.organization.name}
- Enabled
- Atlassian OAuth Admin Plugin 1.2.2 - Plugin by Atlassian
- Enabled
- Atlassian OAuth Consumer Plugin 1.2.2 - Plugin by Atlassian
- Enabled
- Atlassian OAuth Consumer SPI 1.2.2 - Plugin by Atlassian
- Enabled
- Atlassian OAuth Service Provider Plugin 1.2.2 - Plugin by Atlassian
- Enabled
- Atlassian OAuth Service Provider SPI 1.2.2 - Plugin by Atlassian
- Enabled
- Atlassian REST - Module Types 2.5.0 - Plugin by Atlassian
- Enabled
- Atlassian Template Renderer API 1.3.1 - Plugin by Atlassian
- Enabled
- Atlassian Template Renderer Velocity 1.6 Plugin 1.3.1 - Plugin by Atlassian
- Enabled
- Atlassian UI Plugin 3.4.2 - Plugin by Atlassian
- Enabled
- Atlassian Universal Plugin Manager Plugin 1.4.1 - Plugin by Atlassian Pty Ltd
- Enabled
- BND Library 0.0.255 - Plugin by aQute SARL http://www.aQute.biz
- Enabled
- Content Link Resolvers Plugin 1.0 - Plugin by Atlassian
- Enabled
- Crowd REST API 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Crowd REST API 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Crowd System Password Encoders 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Custom Field Types & Searchers 1.0 - Plugin by Atlassian
- Enabled
- Embedded Gadgets Plugin 3.1.12 - Plugin by Atlassian
- Enabled
- FishEye Plugin 3.4.6 - Plugin by Atlassian Software Systems
- Enabled
- Gadget Dashboard Plugin 3.1.12 - Plugin by Atlassian
- Enabled
- Gadget Directory Plugin 3.1.12 - Plugin by Atlassian
- Enabled
- Gadget Spec Publisher Plugin 3.1.12 - Plugin by Atlassian
- Enabled
- GreenHopper 5.7.4 - Plugin by Atlassian
- Disabled
- ICU4J 3.8.0.1 - Plugin by Atlassian Pty Ltd
- Enabled
- Issue Operations Plugin 1.0 - Plugin by Atlassian
- Enabled
- Issue Tab Panels Plugin 1.0 - Plugin by Atlassian
- Enabled
- Issue Views Plugin 1.0 - Plugin by Atlassian
- Enabled
- JDOM DOM Processor 1.0.0 - Plugin by SpringSource
- Enabled
- JIRA Active Objects SPI implementation 0.17.2.6 - Plugin by Atlassian Software Systems
- Enabled
- JIRA Activity Stream Plugin 4.1.2 - Plugin by Atlassian
- Enabled
- JIRA Bamboo Plugin 4.3.2 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- configure.url: /secure/admin/jira/ViewBambooApplicationLinks.jspa
- JIRA Feedback Plugin 1.0.9 - Plugin by Atlassian
- Enabled
- JIRA Footer 1.0 - Plugin by Atlassian
- Enabled
- JIRA Importers Plugin (JIM) 3.5.2 - Plugin by Atlassian
- Enabled
- JIRA JSON-RPC Plugin 1.0.2 - Plugin by Atlassian Software
- Enabled
- JIRA Streams Inline Actions Plugin 4.1.2 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- JIRA Toolkit Plugin 0.9.2 - Plugin by Atlassian Pty Ltd
- Disabled
- JIRA Usage Hints 1.0 - Plugin by Atlassian
- Enabled
- JQL Functions 1.0 - Plugin by Atlassian
- Enabled
- JSON Library 20070829.0.0.1 - Plugin by Atlassian Pty Ltd
- Enabled
- Keyboard Shortcuts Plugin 1.0 - Plugin by Atlassian
- Enabled
- Neko HTML 1.9.12.1 - Plugin by Atlassian Pty Ltd
- Enabled
- Opensocial Plugin 3.1.12 - Plugin by Atlassian
- Enabled
- Portlets Plugin 1.0 - Plugin by Atlassian
- Enabled
- Preset Filters Sections 1.0 - Plugin by Atlassian
- Enabled
- Project Panels Plugin 1.0 - Plugin by Atlassian
- Enabled
- Project Role Actors Plugin 1.0 - Plugin by Atlassian
- Enabled
- ROME, RSS and atOM utilitiEs for Java 1.0 - Plugin by Sun Microsystems
- Enabled
- ROME: RSS/Atom syndication and publishing tools 0.9.0 - Plugin by SpringSource
- Enabled
- RPC JIRA Plugin 4.4.4 - Plugin by Atlassian
- Enabled
- Renderer Component Factories Plugin 1.0 - Plugin by Atlassian
- Enabled
- Renderer Plugin 1.0 - Plugin by Atlassian
- Enabled
- Reports Plugin 1.0 - Plugin by Atlassian
- Enabled
- Streams API 4.1.2 - Plugin by Atlassian
- Enabled
- Streams Core Plugin 4.1.2 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- Streams Inline Actions Plugin 4.1.2 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- Streams Plugin 4.1.2 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- Streams SPI 4.1.2 - Plugin by Atlassian
- Enabled
- Support Tools Plugin 2.9.3 - Plugin by Atlassian Support
- Enabled
- Top Navigation Bar 1.0 - Plugin by Atlassian
- Enabled
- User Format 1.0 - Plugin by Atlassian
- Enabled
- User Navigation Bar Sections 1.0 - Plugin by Atlassian
- Enabled
- User Profile Links 1.0 - Plugin by Atlassian
- Enabled
- User Profile Panels 1.0 - Plugin by Atlassian
- Enabled
- View Project Operations Sections 1.0 - Plugin by Atlassian
- Enabled
- Web Resources Plugin 1.0 - Plugin by Atlassian
- Enabled
- Webwork Plugin 1.0 - Plugin by Atlassian
- Enabled
- Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian
- Enabled
- Workflow Designer Plugin 2.0.0 - Plugin by Atlassian
- Enabled
- Workflow Plugin 1.0 - Plugin by Atlassian
- Enabled
- jira-ical-feed 1.0.1 - Plugin by Atlassian
- Enabled