Support Request Template

[NeoThermic]

When asking for support, please copy and paste the following template into your post. Failure to do this will result in it being requested, and a delay in providing an answer.

The following is the basic SRT
Your board's URL:
Version of phpBB3:
Was this a fresh install or a(n) update/upgrade/conversion (please be specific)?
If update, what package(s) did you use?
Did you use an automated wizard provided by your host to install phpBB?
MODs you have installed:
When the problem started:
Your level of expertise (be honest):

Additionally, you may wish to provide the following (where applicable)
Template(s) used:
Language(s) used:
Version of PHP used:
Database and version used:
Test account*:

*A test account (username/password) may be helpful if team members need to view a page hidden to guests.

Code: Select all

Please provide us with the information necessary to assist you by filling out the [url=http://area51.phpbb.com/phpBB/viewtopic.php?f=71&t=29981]Support Request Template[/url].