Mass Email Not Showing in ACP.

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wired076
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Mass Email Not Showing in ACP.

Post by wired076 »

I have logged into the ACP and navigated to System tab and can't locate the mass email option. I have double checked the permissions but I still can't get it to display.

Can someone please help me to debug and get the mass email module fixed.
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wired076
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Re: Mass Email Not Showing in ACP.

Post by wired076 »

By the way I have no idea whether this was caused before upgrading to v 3.0.4 from 3.0.1 or after.

I am running a custom template. Could this be causing the issue even though this does not affect the backend of phpBB?
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COD3M4ST3R-X
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Re: Mass Email Not Showing in ACP.

Post by COD3M4ST3R-X »

wired076 wrote:I have logged into the ACP and navigated to System tab and can't locate the mass email option. I have double checked the permissions but I still can't get it to display.

Can someone please help me to debug and get the mass email module fixed.
It should be in ACP>>System>>General Tasks
"Mass email".
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wired076
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Re: Mass Email Not Showing in ACP.

Post by wired076 »

It is not listed.

I have checked the permissions again and the setting Can send mass e-mail is set to YES.

And yes it is not listed here: ACP>>System>>General Tasks
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ToonArmy
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Re: Mass Email Not Showing in ACP.

Post by ToonArmy »

Have you got board wide emails disabled?

Reminder: the 6 hour bump rule applies here.
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wired076
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Re: Mass Email Not Showing in ACP.

Post by wired076 »

Private Messaging is now set to Yes in both Board Features and Private Message Settings. However the mass email option is still not being displayed.

Does the site need to be not disabled for this feature to work?
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wired076
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Re: Mass Email Not Showing in ACP.

Post by wired076 »

BUMP
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ric323
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Re: Mass Email Not Showing in ACP.

Post by ric323 »

wired076 wrote:Private Messaging is now set to Yes in both Board Features and Private Message Settings. However the mass email option is still not being displayed.

Does the site need to be not disabled for this feature to work?
That is not what ToonArmy asked.

"Enable board-wide e-mails" is the first setting on the "E-mail settings" page.
wired076
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Re: Mass Email Not Showing in ACP.

Post by wired076 »

Thank you all for your help this has resolved my issue.
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