Lost email address ?

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_Chris_
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Lost email address ?

Post by _Chris_ » Mon May 18, 2015 10:00 am

For any forum owners here, what do you when a user loses their email address and wants to start using a new email address in connection with your forum please?

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VSE
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Re: Lost email address ?

Post by VSE » Tue May 19, 2015 12:30 am

They change their email address in the user profile account section of course.
Has an irascible disposition.

_Chris_
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Re: Lost email address ?

Post by _Chris_ » Tue May 19, 2015 5:22 am

Yep, but verification initially goes to the original email address first, of course.

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Mess
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Re: Lost email address ?

Post by Mess » Wed May 20, 2015 5:46 pm

Change the email address for them in the ACP?

_Chris_
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Re: Lost email address ?

Post by _Chris_ » Wed May 20, 2015 5:49 pm

Thanks Mess, but from a security point of view, that's not good, is it?

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Mess
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Re: Lost email address ?

Post by Mess » Wed May 20, 2015 5:54 pm

That depends on what you mean by security point of view.

_Chris_
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Re: Lost email address ?

Post by _Chris_ » Wed May 20, 2015 7:24 pm

In PHPBB3, you would need access to the original email, before you can start using the new one, this is for security reasons, so if I circumvented that system, it would be negating the security a little.

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DavidIQ
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Re: Lost email address ?

Post by DavidIQ » Wed May 20, 2015 7:55 pm

I don't think that really matters if you're the administrator. There are many other things one can do to someone's account besides changing the email address.
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_Chris_
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Re: Lost email address ?

Post by _Chris_ » Wed May 20, 2015 8:13 pm

But if they don't have access to their original email address, how can they link a new email address to the forums?

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DavidIQ
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Re: Lost email address ?

Post by DavidIQ » Wed May 20, 2015 8:19 pm

As has already been said, talk to the forum administrator who will change it for you via the ACP. It happens all the time. There is a Contact Us form in 3.1 that facilitates this.
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