Visual confirmation not working?

Temporary forum to obtain support while phpBB.com is offline.
Please use the support forum on phpBB.com
Forum rules
Temporary forum to obtain support while phpBB.com is offline.
Please use the support forum on phpBB.com
nikk
Registered User
Posts: 12
Joined: Thu Feb 05, 2009 9:56 pm

Visual confirmation not working?

Post by nikk »

The visual confirmation on the user registration isnt working for me or other users, it has done in the passed but now people cant register!

i have removed it as it just appears as a red x on the screen saying preview! any ideas on how to fix this or is it fine disabled?

thanks

Nikk

User avatar
Kevin Clark
Support Team
Support Team
Posts: 751
Joined: Thu Feb 10, 2005 5:34 pm
Location: UK
Contact:

Re: Visual confirmation not working?

Post by Kevin Clark »

A link to the site would help.

Have you recently edited the registration agreement or the common.php?
Image

nikk
Registered User
Posts: 12
Joined: Thu Feb 05, 2009 9:56 pm

Re: Visual confirmation not working?

Post by nikk »

i havent edited either of them that i can think of, the last change i made was changing board index to muppetsport index!?

the site is http://www.muppetsport.com/forum

the registration process works fine now i have knocked the visual confirmation off, would you like me to switch it back on so you can see?

thanks

Nikk

kirillica
Registered User
Posts: 15
Joined: Mon Feb 09, 2009 10:49 am

Re: Visual confirmation not working?

Post by kirillica »

Are you sure you have GD2 and ImageMagic installed and working properly? :)

nikk
Registered User
Posts: 12
Joined: Thu Feb 05, 2009 9:56 pm

Re: Visual confirmation not working?

Post by nikk »

Sorry im new to this how can i check this?

it was working when i installed the board and we had 30 users register but i have just today been told people couldnt sign up as its requesting the code but the image isnt displaying?

thanks

Nikk

kirillica
Registered User
Posts: 15
Joined: Mon Feb 09, 2009 10:49 am

Re: Visual confirmation not working?

Post by kirillica »

"php -m" in command line (via SSH), "gd" should be in list
or go to the administration panel, attachment settings. if you have an error message: no imagemagic found - it's not there :) then go to the visual confirmation and check preview. if you don't see any picture - then gd2 is not working correctly/not installed at all.

nikk
Registered User
Posts: 12
Joined: Thu Feb 05, 2009 9:56 pm

Re: Visual confirmation not working?

Post by nikk »

Thanks, ive just had a look under attachment settings and i dont get any errors?

im unsure as to what you mean about the other side of things in the command line? sorry im a bit new to this!

Thanks again

Nikk

kirillica
Registered User
Posts: 15
Joined: Mon Feb 09, 2009 10:49 am

Re: Visual confirmation not working?

Post by kirillica »

nikk wrote:Thanks, ive just had a look under attachment settings and i dont get any errors?

im unsure as to what you mean about the other side of things in the command line? sorry im a bit new to this!

Thanks again

Nikk
Have you checked visual confirmation settings? It's the last menu in configuration section

bolverk
I've been banned
Posts: 280
Joined: Mon Feb 02, 2009 5:39 pm

Re: Visual confirmation not working?

Post by bolverk »

Go to your ACP -> General tab -> Board configuration -> Visual confirmation settings and see if the CAPTCHA preview shows for you.

nikk
Registered User
Posts: 12
Joined: Thu Feb 05, 2009 9:56 pm

Re: Visual confirmation not working?

Post by nikk »

Yes i have checked them and they all seem to be fine and untouched as they were, they are now all set to disabled to allow users to join the forum still?

is there any benefit of having the visual confirmation working?

Nikk

Locked