[RESOLVED] The image file you tried to attach is invalid.

GoleyC · Post by **GoleyC** » Tue Feb 03, 2009 1:34 pm

I keep getting this message when trying to attach files.

The image file you tried to attach is invalid.

I'll our settings seem correct.... anything to look at?

CTCNetwork · Post by **CTCNetwork** » Tue Feb 03, 2009 1:40 pm

Hi,

Support Request Template...

You or the poster needs to check the actual image file size and its dimensions so that it falls within the limits you have set.
As a test you could try a tiny image to make sure.
Also check that you have included the extensions for images.

Des. . .

GoleyC · Post by **GoleyC** » Tue Feb 03, 2009 1:49 pm

We've did all the normal testing, double checking attachment settings and allowed extension.

The problem, is, we had no problem until just yesterday.... the server hasn't updated any software besides CPanel and normally, that doesn't affect the forums software, as that has always updated in the past without issues.

We have no mods installed, besides some template edits to allow advertising code to display.

Our PHPBB version is 3.0.4

Anyone else have anything to add.

oXo · Post by **oXo** » Tue Feb 03, 2009 2:01 pm

Yes... make sure that the image extension is the proper extension allowed by your board (phpBB3)
Check this image if the image extension you're trying to attach is listed below.
ACP/POSTING/Manage extensions

GoleyC · Post by **GoleyC** » Tue Feb 03, 2009 3:19 pm

The image extension are correct...but we are still getting the error message.

I'm at a lost as to why... all the settings seem to be correct.

COD3M4ST3R-X · Post by **COD3M4ST3R-X** » Tue Feb 03, 2009 3:35 pm

Check the CHMOD settings of the following folders /files it should be set to CHMOD 777 it might have changed.

GoleyC · Post by **GoleyC** » Tue Feb 03, 2009 3:46 pm

OK.. we are making progress.

We can upload; .doc, .xls, .gif, .pdf files.

But, .jpeg, .jpg file format return the same error message.

Would file case matter, example: jpg vs. JPG?

oXo · Post by **oXo** » Tue Feb 03, 2009 4:53 pm

When you save the file in any image editor you don't need to type the extension on it. what you need to do is type the name of the image then choose the extension below of your image editor.
Don't make it like this FILENAME.jpg.jpg whereas FILENAME.JPG is the one you put as the image name but you forgot the box setting below that is already set to .jpg extension
See sample image:

Hmmmm... maybe I'm wrong because when I try this even with 2 extension filename.jpg.jpg it's still working

GoleyC · Post by **GoleyC** » Tue Feb 03, 2009 5:31 pm

After some rooting around.. we found that our php.ini was altered for some routine maintenance and the "upload_max_filesize" had been changed to 2M. We've since increased that to 25M and all is working again.

Thanks for the help and I knew it was something simple.

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