Support Request Template

Temporary forum to obtain support while phpBB.com is offline.
Please use the support forum on phpBB.com
Forum rules
Temporary forum to obtain support while phpBB.com is offline.
Please use the support forum on phpBB.com
Locked
NeoThermic
Registered User
Posts: 198
Joined: Fri Jan 02, 2004 3:44 pm
Location: United Kingdom
Contact:

Support Request Template

Post by NeoThermic » Mon Feb 07, 2005 5:27 pm

When asking for support, please copy and paste the following template into your post. Failure to do this will result in it being requested, and a delay in providing an answer.

The following is the basic SRT
Your board's URL:
Version of phpBB3:
Was this a fresh install or a(n) update/upgrade/conversion (please be specific)?
If update, what package(s) did you use?
Did you use an automated wizard provided by your host to install phpBB?
MODs you have installed:
When the problem started:
Your level of expertise (be honest):

Additionally, you may wish to provide the following (where applicable)
Template(s) used:
Language(s) used:
Version of PHP used:
Database and version used:
Test account*:

*A test account (username/password) may be helpful if team members need to view a page hidden to guests.

Code: Select all

Please provide us with the information necessary to assist you by filling out the [url=http://area51.phpbb.com/phpBB/viewtopic.php?f=71&t=29981]Support Request Template[/url].
Last edited by Erik Frèrejean on Sun Feb 08, 2009 9:58 pm, edited 2 times in total.
Reason: Added template with back link
phpBB release date pool!
The NeoThermic.com... a well of information. Ask me for the bit bucket so you can drink its goodness. ||新熱です

Locked