Help Members can't get forum to load

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Cary
Registered User
Posts: 6
Joined: Sun Feb 01, 2009 11:36 pm

Help Members can't get forum to load

Post by Cary » Sun Feb 01, 2009 11:41 pm

I have a few members that can not pull up my forum. I have NO clue why. I can pull it up just fine. I then said it might be the IE they are using and they downloaded firefox like I am using but it still won't work.
I have no clue why or what to do can anyone help.
Thank You
Cary
Last edited by Cary on Mon Feb 02, 2009 12:39 am, edited 1 time in total.

Cary
Registered User
Posts: 6
Joined: Sun Feb 01, 2009 11:36 pm

Re: Help Members can't get forum to load

Post by Cary » Mon Feb 02, 2009 12:38 am

Can anyone help? I mean what is the reason to have a forum if they can't get the page to load.

Rocko444
Registered User
Posts: 9
Joined: Sun Feb 01, 2009 11:57 pm

Re: Help Members can't get forum to load

Post by Rocko444 » Mon Feb 02, 2009 12:43 am

Have those members cleared their cache and cookies?

johnsemple
Registered User
Posts: 23
Joined: Sun Feb 01, 2009 10:42 pm

Re: Help Members can't get forum to load

Post by johnsemple » Mon Feb 02, 2009 12:44 am

Do they get an error message?

Cary
Registered User
Posts: 6
Joined: Sun Feb 01, 2009 11:36 pm

Re: Help Members can't get forum to load

Post by Cary » Mon Feb 02, 2009 12:52 am

johnsemple wrote:Do they get an error message?

it says page cannot be displayed, windows cannot find the host name "familyandfir.... the domain name server may be down.

and I am not sure about their cach or cookies.

Rocko444
Registered User
Posts: 9
Joined: Sun Feb 01, 2009 11:57 pm

Re: Help Members can't get forum to load

Post by Rocko444 » Mon Feb 02, 2009 12:57 am

Whats the link? If I am able to access it then I might then be able to offer help as to why it isn't working for your members.

johnsemple
Registered User
Posts: 23
Joined: Sun Feb 01, 2009 10:42 pm

Re: Help Members can't get forum to load

Post by johnsemple » Mon Feb 02, 2009 12:58 am

can you put a link to your forum or tell us what the error message says exactly

Cary
Registered User
Posts: 6
Joined: Sun Feb 01, 2009 11:36 pm

Re: Help Members can't get forum to load

Post by Cary » Mon Feb 02, 2009 1:27 am

Here is my link.

http://familyandfriendship.mybb3.org/

It comes up just fine for me. I have not had problems.

Rocko444
Registered User
Posts: 9
Joined: Sun Feb 01, 2009 11:57 pm

Re: Help Members can't get forum to load

Post by Rocko444 » Mon Feb 02, 2009 1:28 am

Cary wrote:Here is my link.

http://familyandfriendship.mybb3.org/

It comes up just fine for me. I have not had problems.
I can see pink background with red hearts and the forums.

Check here because you are using a free hosting forum and they might be able to help.

Cary
Registered User
Posts: 6
Joined: Sun Feb 01, 2009 11:36 pm

Re: Help Members can't get forum to load

Post by Cary » Mon Feb 02, 2009 1:44 am

Yes that is it and yes it is a free one.

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